Shipping policy

Welcome to Urbenwest!

At UrbenWest, we are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Australia: 5–12 business days

• New Zealand: 7–15 business days

• United States & Canada: 7–15 business days

• United Kingdom: 7–15 business days

• Europe: 7–18 business days

• Rest of the World: 10–25 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.